Activity Data

5,448

-983 (6,431)

Total Calls Received

4,173

-758 (4,931)

Calls Answered within 2 Minutes

1,275

-224 (1,499)

Calls Abandoned

29,052

-547 (29,599)

Prescriptions Issued

659

+87 (572)

Referrals Made

164

-30 (194)

Fit Notes Issued

2,646

-425 (3,071)

Letters / Emails Issued

4,261

-5,739 (10,000

Text Messaged Sent and Received

1,537

-230 (1,767)

Digital Requests

5,578

-1,563 (7,141)

Total Appointments

5,216 _(93.51%)

-453 (5,669)

Patients Seen

362 _(6.49%)

-1,110 (1,472)

Did Not Attend (DNA)