Activity Data

 

Activity Data

February 2025 

 

6,876

+3,005 (3,871)

Total Calls Received

4,411

+1,919 (2,492)

Calls Answered within 2 Minutes

540

+370 (170)

Calls Abandoned

30,252

+1,376 (28,876)

Prescriptions Issued

542

+58 (484)

Referrals Made

183

+29 (154)

Fit Notes Issued

3,016

+641 (2,375)

Letters / Emails Issued

2,369

-2,431 (4,800)

Text Messaged Sent and Received

1,518

+63 (1,455)

Digital Requests

5,479

+943 (4,536)

Total Appointments

5,123 (93.502%)

+886 (4,237)

Patients Seen

356 (6.498%)

+57 (299)

Did Not Attend (DNA)