Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

If you require an appointment for an acute medical emergency, please attend the Surgery between 9am-10.30am for a sit and wait emergency appointment. Please note patients are seen in order of clinical need and not on order of arrival. We would encourage patients to attend at 9am. Please do not attend before 9am.

We also offer First Contact Physiotherapy appointments. The physiotherapists are based at our Practice and other local GP Surgeries who have an expertise in the assessment and management of musculoskeletal conditions. If you are suffering with a musculoskeletal issue, you should see your First Contact Physiotherapist who can assess you and request further investigations if necessary and made direct referrals to Secondary Care. Please note all GP referrals to Trauma and Orthopaedics, Rheumatology and often screened via this team initially. These appointments can be booked by contacting our Reception Team.

If you are suffering with new onset depression/anxiety and have not received treatment for this previously we also offer appointments with a Primary Care Wellbeing Practitioner. If you would like to arrange an appointment, please contact our Reception Team.

How to book

• Telephone: 01443 706700

We offer a wide range of appointments and aim to triage your request to the most appropriate member of our primary health care team. This ensures you get the most appropriate management and that both yours and our time is used effectively. Our appointment desk opens at 8am each day.

Ways to book

1. Download the NHS Wales App
2. Use our online services
3. Telephone: 01443 706700

Did you know that veterans receive priority NHS treatment and care?

Veterans and service personnel who require a referral to a hospital for a condition that is likely to be linked to their time in the military will receive priority treatment. If require further information you can request a leaflet from reception via our secure online form

If you are a veteran or service personnel please let us know. In the first instance you should talk to your doctor but if you need any further information following a referral please contact the Patient Support Service.

• Telephone the Prince Charles Hospital: 01685 724468
• Or, telephone the Royal Glamorgan Hospital: 01443 443039

Other support websites are available here:

• Veterans NHS Wales
• Cwm Taf Veterans Wales

If you need a home visit, you can help us by calling reception as early as possible before 11am.

Telephone: 01443 706700

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

Every month the practice is plagued by numerous wasted appointments where patients fail to attend.

If you no longer require your appointment, could you please telephone the surgery to ensure another patient benefits from this allocation.

If a patient regularly DNAs appointments, they may be asked to register with another GP.

See our latest activity data